New: Shopify App improvements

New: Shopify App improvements

August 27, 2019

Link your own products to the LMS There is an exciting new release that was pushed today which expands the capabilities of the Firmwater Shopify App. You can now link your ecommerce products to courses in the LMS. Tip: Update your Shopify App if this feature is not available to you. You can create these … Read More

Updated: Help Documentation

Updated: Help Documentation

June 7, 2019

Take a look at our new help documentation! You can also access it by clicking the Help Link in your LMS account. Students are directed to the learner guide and administrators to their appropriate guide. Read about Firmwater LMS and all its features. Search for the information that you need to administer your LMS site … Read More

A Full White-Label Solution

A Full White-Label Solution

June 4, 2019

Firmwater LMS was built with the needs of training providers in mind. You can sell online courses to individuals or businesses and provide them with a solid delivery platform at the same time. Give each of your clients their own branded site and provide value beyond your training courses. Branding Brand and customize each LMS … Read More

New: Time Zones

New: Time Zones

May 29, 2019

A new release was just pushed out today that includes support for time zones in Firmwater LMS. An administrator can select a default timezone for a client site that is used to display time in the LMS. This time zone will be used as a default for new users that are created within that site. … Read More

2018 a Year in Review

2018 a Year in Review

December 5, 2018

Firmwater is celebrating its 17th birthday today! Each year we like to sit down, eat some fantastic cake, and look back at our accomplishments. First and foremost, we want to Thank You for choosing Firmwater LMS. We are grateful for all the fantastic clients we are able to partner with. 2018 has been a great … Read More

New: Set and Merge Locations

New: Set and Merge Locations

November 22, 2018

Locations are a very useful Firmwater LMS feature. You can use them to record additional user information, to set rules around assigning content, and to allow for administrators with limited scope. Creating Locations is a super fast and simple process. Complex location hierarchies can also be added via CSV import file. Locations can be applied … Read More

Single Sign-On (SSO)

Single Sign-On (SSO)

October 22, 2018

What is Single Sign-On? Have you ever gotten a request for SSO from one of your prospects or clients? Were you wondering what SSO is all about and if Firmwater LMS supports it? On a daily basis, LMS users frequently provide their credentials to the LMS to access their account. Single Sign-On eliminates this step. … Read More

New: Shopify Order Processing Improvements

New: Shopify Order Processing Improvements

September 30, 2018

We are excited to announce the latest enhancements to our Shopify integration. The Shopify e-commerce solution enables you to start selling your e-learning courses online. Whether you want to set up an online store or sell right on your own website, Shopify is a robust platform when it comes to online retail. Firmwater LMS integrates … Read More

New: Certificate Verification Service

New: Certificate Verification Service

September 26, 2018

This new feature is especially interesting for training vendors that work together with an accredited certification body. We now have the option to add a uniquely generated Quick Response (QR) code to completion certificates. We can generate a certificate specific code that carries distinct link information. The link allows anyone to access our Certificate Verification … Read More

New: Major Updates To The ‘Add Participants’ Page

New: Major Updates To The ‘Add Participants’ Page

September 10, 2018

We want to introduce you to our brand new ‘Add participants’ page that allows you to add users in one of three ways:
– by adding existing users,
– by inviting users by email, or
– by inviting with a code.

Powerful Reporting in Firmwater LMS

Powerful Reporting in Firmwater LMS

July 9, 2018

As an e-learning provider, one of the best ways to improve your business operations and efforts is by leveraging data from your LMS. With Firmwater, you can capture, organize, analyze, and save data that informs your decision-making process. Benefits of reporting Firmwater reports allow you to: View your overall site activity such as the login … Read More

New: External LMS integration

New: External LMS integration

June 19, 2018

We added a new external LMS integration feature that solves the challenges that come with distributing content as a training vendor. You are now able to host your training courses and share them externally with your clients’ LMS. Handing over any of your source files is out of the question. Sounds great! Can you give … Read More

New: Improved Content Loader

New: Improved Content Loader

May 29, 2018

The move from Flash to HTML5 and constant browser updates make regular content updates a crucial part of LMS administration. We want to make this process as easy as possible so that you can focus on what you do best – being an expert and selling your great content. Background When we built our platform we put a … Read More

Let’s talk GDPR 🇪🇺

Let’s talk GDPR 🇪🇺

February 21, 2018

Firmwater is getting ready for the GDPR The General Data Protection Regulation (GDPR) is quite a mouthful and is also a fair bit of work for many businesses that deal with the personal information of EU residents. You wonder what the buzz is all about? The EU has decided to strengthen and regulate the privacy … Read More

3 Tips for Organizing your Content Library in Firmwater LMS

3 Tips for Organizing your Content Library in Firmwater LMS

December 14, 2017

If you’re an eLearning provider, chances are your online content list can get quite messy making it difficult for you to search through. With Firmwater LMS, you can always take actions to ensure your content is well-organized. Here are our top three tips to help you save time when navigating your online content: 1. Establish … Read More

2017 a Year in Review

2017 a Year in Review

December 5, 2017

Today we are celebrating our 16th birthday and on such an occasion, we would like to take a second to show appreciation to our great clients and revisit our accomplishments. Thank you for using Firmwater LMS for your business. It has been a pleasure and we hope you enjoy our company as much as we … Read More

eLearning Communities

eLearning Communities

November 6, 2017

A great way to network with industry professionals You might be new to the eLearning world or need help with your existing online courses. Each eLearning community member comes from a different background and has different skills to bring to the table. That is what makes it so special and resourceful. We decided to mention … Read More

How to Convert One-Time Customers into Lifetime Learners

How to Convert One-Time Customers into Lifetime Learners

August 31, 2017

Do you want to encourage your learners to come back for more? Repeat customers can help you build a business that is strong and robust. We want to present you with tips and tricks to encourage your learners to return for more eLearning content. 1. Completion Certificates The sense of pride when completing an online … Read More

Sell Your Products Anywhere with Shopify Buy Buttons

Sell Your Products Anywhere with Shopify Buy Buttons

August 15, 2017

Buy Buttons The Shopify Buy Button is a great tool that allows you to sell your products anywhere. You are able to target a specific audience and expand your reach by adding this sales channel to your online business. Simply embed a Buy Button on your website, newsletter, blog or your preferred platform so that … Read More

New: A Video Player that Creates a Consistent User Experience

August 8, 2017

You can now add videos in MP4 format to your course content and users will have a consistent experience across all browsers. How it works Load your video in the LMS with the content loader. The LMS will automatically detect the file format and assign the activity type ‘Video’. Position your video within your course … Read More

Managing User Roles with Firmwater LMS

August 8, 2017

Easy and simple At Firmwater we are determined to make our LMS straightforward and easy to use. This does not just mean a simple interface, but also easy administration. You need to be able to manage your clients and users effortlessly so that you can focus on what you do best – being an expert … Read More

Stock photos for your online store or next marketing campaign

July 31, 2017

At Firmwater we continuously strive to enhance customer experience. In the spirit of ‘Kaizen’ the Japanese philosophy of continuous improvement, we have explored new ways to revamp our marketing approach. In our quest to kick it up a notch we came across Burst. Most of our customers are entrepreneurs that are building a strong business … Read More

Promote your online courses

July 24, 2017

1. WoM The most common way for customers to learn about small businesses is by referrals or word of mouth. This is the oldest and most cost-effective way to market and advertise your products. Customers that had a good experience will be loyal and happily refer you to friends and family. You can encourage your … Read More

New: Specify Completion & Scoring Rules for Course Items

June 23, 2017

Along with being able to add prerequisites to a course item, you can now specify whether or not: a. It is required for the completion of parent item b. It should be included as part of parent item’s score In the past, we had to work together to figure out the scoring and completion rules … Read More

New: Idle Timeout

New: Idle Timeout

June 15, 2017

We added a new feature to our LMS that ensures that your learners are actively interacting with their assigned content. There is a new presentation setting where you can specify an idle timeout value. For content that has an idle timeout set, we’ll detect user activity in the content window after the learner launches a … Read More

New: Adding Prerequisites to Modules Within a Course

June 13, 2017

You can now add sequencing to the modules within your courses through the user interface. Previously, you had to load a SCORM package to do this or get us to help you to do so. Prerequisites page We’ve added a new ‘Prerequisites’ page for items in courses. From the page, you can indicate which other … Read More

New: Card View of Course Library

New: Card View of Course Library

March 22, 2017

For those of you who offer their users a self-registration option, we recently added a new option for viewing the Firmwater LMS course library – Cards with Images. We’re very excited to introduce this new feature as it will enhance your end users’ experience making it easier for them to select their courses. Add an … Read More

New: Group Manager Role

New: Group Manager Role

March 10, 2017

In an effort to make managing your online courses easier than ever, we have added a new user role, the Group Manager, tailored for those who sell courses online in mind. How it works: Once a purchase for multiple seats is made in Shopify, the purchaser automatically gets assigned the Group Manager role in the LMS. As a … Read More

Firmwater: 13th Most User Friendly LMS

Firmwater: 13th Most User Friendly LMS

January 23, 2017

We are thrilled to announce that Capterra has named Firmwater LMS one of the Top 20 Most User-Friendly LMS Software. Firmwater earned the 13th spot among almost 500 LMS solutions evaluated. As part of a series of Top 20 reports, this report evaluated the user-friendliness of various LMS software. Scores were based on the following key considerations: … Read More

Firmwater Joins GetApp’s Top 25 LMS List for the Second Time

Firmwater Joins GetApp’s Top 25 LMS List for the Second Time

January 19, 2017

At Firmwater Inc, our priority is to ensure that our clients’ goals are being met by working hard to improve our product. In October 2016, we were excited to learn that Firmwater LMS was named a category leader by Gartner’s GetApp, a prominent IT research and advisory company. Joining the list for the second time … Read More

Built-in Vs. Third Party Course Authoring Tools

Built-in Vs. Third Party Course Authoring Tools

June 16, 2016

The average LMS shopper spends approximately 2.5 months searching for the right LMS, with companies spending $1,870 per vendor evaluation. It makes sense trying to make your LMS search more efficient, and less costly. However, you should ensure that you are not cutting corners that will end up costing you more in the long run. … Read More

New: Customize Email Templates

New: Customize Email Templates

June 9, 2016

One of the highlights of using Firmwater LMS is the freedom and flexibility to customize yours and your clients’ sites. Our customizations include tailored email notifications triggered by the LMS. We have developed this new feature to put you in control of email content for yours and your client sites. In one place, you can … Read More

Customer Success Story: Learning Partner

May 12, 2016

About Learning Partner Since its inception in 2008, Learning Partner’s goal is to provide on-demand Continuing Education (CE) training to certified financial planner (CFP®) professionals and insurance advisors. Learning Partner’s course offerings make it easy for CFP professionals and insurance advisors to accumulate annual CE credits. Courses range from 2 to 12 hours in length, … Read More

New: Change a User’s Access to Assigned Content

April 22, 2016

We just added a new feature that allows you to more easily change a participant’s access to a course. Regardless of the way the content was assigned to a user — because of a purchase or because they qualified for a rule-based assignment — you can now easily change the due date and last day … Read More

Assemble Course Content in Firmwater LMS

March 3, 2016

You can now assemble course content in Firmwater LMS! Load individual modules, quizzes, and PDFs to the system and build them up into larger courses based on how you wish users to progress through your content. Build up your course content Most third-party authoring tools, like Articulate Storyline and Adobe Captivate, only allow you to … Read More

How to Choose the Best Course Authoring Tool

February 2, 2016

Course authoring tools are software programs used for developing e-learning content. These tools usually include the capabilities to build, edit and review e-learning content for deployment on an LMS. Often they have extended functionality that allows you to integrate multimedia, create responsive projects, and record simulations. Authoring tools have the ability to create a packaged … Read More

Introducing: The New and Improved Content Loader

January 15, 2016

We recently transformed our content loader. The new loader incorporates all the functionality of the previous version, but with added improvements. We have enhanced it to automatically detect the type of upload you are carrying out. The new loader Firmwater LMS will automatically detect if the file you load already exists for your organization. If … Read More

Archive Content

October 26, 2015

You can now archive learning activities and events in Firmwater LMS. Archived items cannot be edited and no new participants may be added. Existing participants continue to have access. Archiving gives you a way to get old content out of view, but still keep all the history associated with that content. Some scenarios where this … Read More