Launch content in a new window

March 27, 2013New Releases

We resisted this one for years but we have finally admitted defeat and given in. You can now configure your content to be launched in a new window.

We have always strived to provide a clean, simple interface for our users. We made an early decision that we wouldn’t have our LMS open new browser windows, since we felt this could cause confusion. Browsers were becoming increasingly restrictive in allowing new windows to be opened (in their battle against advertising pop-ups) and we were worried the user could have trouble finding or managing multiple windows. We felt that launching content in the same window was the correct approach.

We lost this battle. The reality is that a great deal of existing learning content that we’ve run across was designed with the assumption that it is running in its own window. Some content requires being launched in its own window. So we’ve given in, and now the option is yours. You can launch your content in:

  1. the existing window,
  2. a new window of a specific size, or
  3. a new fullscreen window.

You can change this setting for any launch-able item on its ‘Presentation’ page. If you want to change the setting for many items at once, use the ‘Presentation’ bulk operation from the ‘Activities’ list page.

We hope this helps.

Using email address instead of username

July 26, 2012New Releases

We added a new option today to allow your users to use email addresses to log in to the system instead of usernames.

With all the Web sites that you need to access these days, it’s often difficult to remember your username — especially when someone has gotten your preferred username before you. Since email addresses are unique, the task is more straightforward. You often want to collect the email address of your users anyway, so using it to log in means one less field they have to fill in.

Here’s how to switch to use email addresses

  1. From the ‘Configuration’ tab, navigate to the ‘Settings’ page.
  2. Switch to edit ‘Accounts and Access’ from the drop-down menu (top-right).

  3. Select ‘Login with an email address’ under the ‘Usernames’ heading. Click the ‘Save Changes’ button at the bottom of the page.

    If you have existing users in the organization, you can only make this change if all users have valid email addresses. You’ll be prompted to confirm the change.

    Once the setting is changed, you’ll see your login page requires an email address instead of a username.

We’re now using this setting as our default for all new clients. We hope you find it useful too!

New: Edit presentation settings in bulk

April 23, 2012New Releases

Hot on the heels of editing attempts and scoring settings in bulk, you can now edit presentation settings in bulk.

Presentation settings determine some of the behaviour and navigation of content — especially for tests and surveys — when users interact with it. The settings control things such as time limits, whether to allow suspend and resume and determine the feedback presented. This new feature makes life easier for our clients with large content libraries who customize the course behaviour for each of their clients.

Editing settings

  1. Select one or more of your courses from the ‘Activities’ page in the ‘Content’ tab and select the ‘Presentation’ operation.
  2. A pop-up dialogue is displayed. Select the type of item that you’d like to change.Courses can contain lots of items within them (such as pre-tests, lessons, and study guides). Settings are applied to items of a specific type. So you can change the settings for all your pre-tests in one operation.
  3. After selecting a type, the settings are enabled and show the current state for the selected items. If a mix of values exists, that is conveyed. Make your changes and click the ‘Save Changes’ button.
  4. After the changes are made, the dialogue is dismissed and feedback is presented. The feedback includes a link to undo the changes.


New: Edit attempts and scoring settings in bulk

April 11, 2012New Releases

Some of our clients have large content libraries and customize the course behavior for each of their clients. We’ve now made this much easier.

One particular client has hundreds of courses in their library. Each course contains about 30 hours of training material but includes a pre-test so that users who know the material can test out. When a new client signs up, they configure the passing score required to test out and, in some cases, the number of attempts allowed at it based on the client’s requirements.

We’ve always allowed you to modify these settings on a course by course basis. In our most recent release, we now make it simple for you to edit these settings in bulk.

Here’s how you do it

  1. Select one or more of your courses from the ‘Activities’ page in the ‘Content’ tab and select the ‘Attempts and scoring’ operation.
  2. A pop-up dialog is displayed. Select the type of item that you’d like to change.

    Courses can contain lots of items within them (such as pre-tests, lessons, and study guides). Settings are applied to items of a specific type. So you can change the settings for all your pre-tests in one operation.

  3. After selecting a type, the settings are enabled and show the current state for the selected items. If a mix of values exist, that is conveyed. Make your changes and click the ‘Save Changes’ button.
  4. After the changes are made, the dialog is dismissed and feedback is presented. The feedback includes a link to undo the changes.

The ‘Attempts and scoring’ operation is also available when looking at all courses that have a specific tag applied. If your course library is segmented into series or by publisher, this makes it really easy to change all the settings for your groups of courses.

For those of you with large content libraries, we hope this addition is useful!

New: Proctoring capabilities

February 22, 2012New Releases

We’ve added proctoring capabilities in our latest release. You can now designate any launchable item as requiring a proctor be present before it can be launched.

Some of our clients want to ensure that their course post-tests or exams are taken in a controlled environment — or at least confirm the user taking the test is in fact the actual person. Here’s how it works:

Designate an item as requiring a proctor

  1. From the ‘Content’ tab, go to the course summary page.
  2. Click on the item that you’d like to require a proctor for.
  3. From the item’s summary page, click ‘Edit’.
  4. Switch to the ‘Attempts and Scoring’ page.
  5. Check off the new ‘Require proctor’ option and click ‘Save Changes’.

Launching the proctored item

When a user tries to launch the item, she is presented with a dialog indicating that an administrator is required to authorize the launch.

Any administrator that has the user in scope can authorize the launch by entering their username and password with the following exclusions:

  • Users cannot act as a proctor for themselves.
  • Report-only administrators cannot act as proctors.

After a proctor has authorized the launch, the dialog indicates that the item can be launched.

Authorization is only good for the next launch of that attempt and has a short expiry time (5 minutes). If a user suspends a proctored item, she will require a proctor’s authorization to resume it.

As an administrator, you can see who acted as a proctor for a user’s attempts at an item on the Attempts page.

More coming

The work we’ve done so far handles the single computer scenario well. This is where the student and proctor both use a shared computer. We plan on adding some more administrative functionality to deal with the classroom environment as well.

We’d love to hear your feedback on how this works for you! Enjoy.

New: Continuing Education credits management

April 29, 2011New Releases

We released some enhancements this morning that help you manage the Continuing Education credits earned when your courses are taken. If you provide completion certificates when users successfully complete your courses, the credits earned are listed on the certificates.

This morning’s enhancements allow you to define the credit types that are available and to assign credits against your courses. Here’s a quick overview of how to use the new functionality:

Define Continuing Education credit types

  1. Enable ‘Continuing Education Credits’ functionality for your organization from the Settings page.
  2. With the functionality turned on, you’ll see a new ‘Credit Types’ menu for the Configuration tab. This page shows you all the Continuing Education credit types that are available for an organization.

    You can add new types and, if you have more than one defined, you can drag to set the order that they are displayed in.

Assign credits to your courses

  1. To assign credits to one of your courses, go to the course summary page and click the ‘Edit’ link.
  2. Switch to the ‘Credits and Certificate’ page.
  3. Assign values to one or more of the listed credit types and click the ‘Save Changes’ button.

It’s as simple as that. You’ll now see the credits listed on the course summary page. If completion certificate access is enabled, the certificates will include information about the credits earned.

We’ve got some more enhancements planned to expose more information about the Continuing Education credit earned by users in reports, so stay tuned.


New: Send welcome messages to your users

March 10, 2011New Releases

We just released the first phase of some work we’re doing on adding more email capability to the system. We have plans for adding a number of different email notifications but the first allows you to send welcome messages to your users. This is good way to introduce new users to your program or course and provide them with a link that allows them to set their password and access the system.

How to send messages

Welcome messages can be sent or resent one at a time or in bulk.

  1. Use the new ‘Send welcome message’ action from the user summary page. The user must have a well-formed email address for the action to be enabled.
  2. Select one or more users from the users list page and use the ‘Send welcome message’ operation.

    If you’ve setup a new client, have assigned content to the users and are ready to go live, this is a good way to send messages to all the users.

  3. You can also send welcome messages to new users when importing a list of users. Enable the ‘Send users a welcome message’ checkbox on the confirmation page.
  4. If you allow users to signup and create their own accounts, you can have a welcome message sent to new users when this happens.

Configuring your emails

You can configure which emails are turned on for any of your clients from the Support and Email Settings page. You can also specify the email’s sender name and reply to address. In the future, this is also where you’ll edit the content of the emails if you want to customize them. We haven’t added that capability yet. Until then, if you want a custom message, just let us know and we’ll be happy to configure it for you.

High deliverability

Our email infrastructure is designed for high deliverability so emails should avoid junk filters and make it through to your users’ inboxes. It is also designed to scale, as we expect to send tens of thousands of emails each month.

We’re excited to build on this first phase of email capability. We hope you like it.

Support for password complexity requirements

November 18, 2010New Releases

Just a quick note to say that we added support for meeting password complexity requirements early this morning in a new release of our LMS.
You’ve always had the option of enforcing a minimum password length and requiring users to change their password after a certain number of days. Now you can require that their password meet other criteria.
To start, we have two options:
1. No complexity requirements (default)
2. Start with letter, and contain at least one number and one special character
You can set the password settings on the Accounts and Access page.

We’re able to add other complexity requirements so if one of your clients or prospects has a specific requirement, let us know!

Better searching, and more

July 12, 2010New Releases

Early this morning, we deployed a new version of our LMS to our production site. Along with several bug fixes, there are over a dozen new features in the release. We hope you find them useful. Here are the highlights:

Search across all your clients

It was really easy to search for a user within an organization — but not if you didn’t know what organization the user was associated with. Sometimes you may get a support request in the form of a voicemail or in an email which doesn’t give a clue as to the person’s organization.
We recognized that we didn’t have an effective way for administrators to search across all their clients. Given that some of our clients have hundreds of their own clients using our LMS, we needed to do something.
We’ve added a new tab called ‘Search’ which is available, for now, only to Master Administrators (in fact, it is their new default page). It provides a quick way to search for a user or to jump to a client. The page may look a little sparse for now but, don’t worry, we’ve got greater plans for this page coming.

Edit presentation settings of assessments

Our built-in assessment engine offers many presentation options to control the user’s experience when taking a test or survey. You can specify:

  • a time limit
  • whether users can suspend and resume an attempt
  • how users can navigate through questions
  •  what feedback is displayed
  • the information displayed to the user after they complete an attempt

While we’ve always allowed you to control these settings at author-time, we didn’t provide an easy way to update these on the fly. This is now possible. This is especially useful for our clients who share the same test or survey across many clients but want different settings to be used.

Easier updating of your content

Quite often, typos are found or some tweaks are required after you deploy your learning content to a population of users. We’ve made it easier for you to update previously loaded content. There is now a new option on the content loading page which specifies that you want to update the resources of content in place.

Other new features and enhancements

A few more of the new features and enhancements include:

  • Ability to display the list of locations as an expandable hierarchy
  • Ensure that learning content with long-running videos doesn’t time out
  • Complete support for SCORM 2004 roll-up rules

Spanish language support added

December 9, 2009New Releases

Just a quick note to mention that we’ve added support for Spanish to our LMS. This adds to the existing language support that we have — both for students and administrators — for English and French.
You can choose which languages you’d like to make available for your organization’s users. And, if you’re interested in adding support for another language, please contact us.

Esperamos que te guste!