Support and Documentation

Technical support

Email

We'll get back to you within one business day.

Phone

Toll-free (North America): 1-877-347-6928
Phone: +1 416-815-1496

Please call us if your support issue is time critical. Telephone support is available weekdays from 9 am - 5 pm ET, not including Canadian statutory holidays.

Documentation

  • Student Guide

    Help documentation for students.

  • Administrator Guide

    Help documentation for administrators.

  • Web Services API

    Programmatic access to Firmwater LMS's information using a simple, powerful, and secure application programming interface.

  • Release Notes

    Notes on all Firmwater LMS releases with features and enhancements included and bugs fixed.