Support and documentation
Resources for finding the answers to your questions.
Technical support
You can contact us for technical support by emailing us at . We'll get back to you within one business day.
If you need to reach us by phone, please call us toll-free at +1 877.347.6928. Telephone support is available weekdays from 9 am - 5 pm EST, not including Canadian statutory holidays. Please call us if your support issue is time critical.
Documentation
- Student Guide
Help documentation for students.
- Administrator Guide
Help documentation for administrators.
- Web Services API
Programmatic access to Firmwater LMS's information using a simple, powerful, and secure application programming interface.
- Release Notes
Notes on all Firmwater LMS releases with features and enhancements included and bugs fixed.
Other resources
Our resources section consists of Firmwater LMS utilites and templates, information about working with third-party authoring tools, and video tutorials that demonstrate some of the unique funtionality of our system.