Recent News

Promote your online courses

Posted July 24, 2017 by Josephine Huschmann

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1. WoM

The most common way for customers to learn about small businesses is by referrals or word of mouth. This is the oldest and most cost-effective way to market and advertise your products. Customers that had a good experience will be loyal and happily refer you to friends and family. You can encourage your customers to refer your business by providing referral discounts or simply asking them to leave testimonials on your website.


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2. Customer Reviews

Customer reviews are very important in today’s day of the internet. Consumers do not like to take risks and will research your business to ensure a good experience. Make it easy for those consumers to find your business and your raving reviews. A big part of that is SEO (search engine optimization) which ensures that your website is visible on the top of a search engine.


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3. Social Media

Social Media is a great way to connect with your current and future customers. Building your brand on your favourite sites gives you exposure in your industry and a platform to showcase your products and services. In a way, Social Media brings all your marketing efforts together and lets you present your brand to the public. Social Media allows you to stay in touch with your customers 24/7 and tends to be a great way to test the waters on new campaigns.



4. Newsletter

Let your customers know about your exciting product or company news. Whether you launch a new course or update your website. Newsletters can draw traffic to your website or online store and boost your Social Media following. It is a great way to keep your customers in the loop and drive sales. A well-versed newsletter can help you keep your customers up to date and is a little reminder of your brand right into their inbox.



5. Blog

Writing good content that is valuable to your customers is the main goal of a blog. You can inform your readers about industry standards or give them tips and tricks on how to make the most out of your product offerings. Blogging is a great way to share timely and relevant information with your customer base. Our biggest tip to you - keep your posts short, to the point and useful.


New: Specify Completion & Scoring Rules for Course Items

Posted June 23, 2017 by Kinda Nehlawi

Along with being able to add prerequisites to a course item, you can now specify whether or not:

a. It is required for the completion of parent item

b. It should be included as part of parent item’s score

In the past, we had to work together to figure out the scoring and completion rules you wanted to have in place for your course. Now, you can do it all when administering the LMS. In the ‘Attempts and Scoring’ page of an item, we added a section titled ‘Parent Item’ where both of these options can be edited. Simply check the box near each statement and click on ‘save changes’.

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This feature is particularly relevant if you’d like the course score to be reflecting a final assessment score. Another example would be if you want to exclude certain files from affecting the completion status of the course (e.g. additional resources).

We hope you find this update useful!

Please reach out to us with any questions or suggestions.

The Shift from Flash to HTML5

Posted June 16, 2017 by Kinda Nehlawi

As you publish your online content, it is important to remember not only who your audience is but where they will access it from. Nowadays, your end users are accessing their learning via laptops, desktops, mobile phones as well as tablets. According to KPCB, “between 2010 and 2015, daily mobile internet usage has grown from 0.4 hours to 2.8 hours”. That means that learners are seven times more likely to access their learning from their cell phone or tablet. Users access their online learning several times throughout the day using different platforms. That’s why you need to make sure that any content you publish can play seamlessly on all these different devices. As online technology evolves, it may be difficult to keep up to date with the changes taking place. A recent change is important to note here was when major companies like Google, Apple and Microsoft phased out Adobe’s Flash Player from their web browsers and opted for the open and mobile-friendly HTML5.

…So why is this shift relevant for us in the eLearning world?

The shift from flash to HTML5 in web browsers means there needs to be a similar shift from flash-based content to content published to support HTML5. Earlier on, when Adobe’s flash content dominated the e-learning content world, there were very few people who chose to access their online training through their tablets or phones. Nowadays, most learners prefer to “carry” their learning with them wherever they go. Flash’s poor mobile device performance made it weak in comparison to HTML5’s open web standards and mobility.

With that being said, now is the time to ensure that your content is mobile-friendly. Re-publishing your courses for HTML5 will save you the trouble of handling issues that can arise from users not getting the experience they need when trying to access their learning remotely. The good news is that most major authoring tools like Storyline, Captivate, and Lectora support HTML5 publishing. The latest version of Articulate’s Storyline provides users with a choice between 4 different formats: HTML5 only, HTML5 with Flash fallback, Flash with HTML5 fallback and Flash only.

We know what you’re thinking, such tasks can be quite daunting, but if you need assistance or require more info about this process, reach out to us now, we’d be happy to help you.

New: Idle Timeout

Posted June 15, 2017 by Kinda Nehlawi

We added a new feature to our LMS that ensures that your learners are actively interacting with their assigned content. There is a new presentation setting where you can specify an idle timeout value.

For content that has an idle timeout set, we’ll detect user activity in the content window after the learner launches a learning item (lesson, topic, module, etc.). If no activity is detected for a specified period of time, a warning message is displayed asking them whether they want to continue with the current session or log out. If the user does not respond to this prompt within two minutes, their session is terminated and they get logged out of the system.

idle timeout warning

If a learner’s session is terminated this way, we’ll subtract the timeout value from their session duration so that they don’t get credit for time in content when they weren’t active.

By default, all SCORM content is configured with an idle timeout of 10 minutes. The warning message will be displayed after eight minutes of inactivity and the learner will have two minutes to respond before before logged out.

If the user clicks the ‘Stay Logged In’ button, the timer resets and they won’t see the warning message until we detect another eight minutes of inactivity.

User activity

The below actions are considered user activity in the launched content browser window:

  • moving the mouse
  • clicking the mouse
  • scrolling the mouse wheel
  • using the keyboard
  • touch events

How to enable/disable idle timeout

As an administrator, you can set a timeout value from two different areas:

  1. Through the presentation settings of an individual learning item.

    Navigate to some SCORM content in the ‘Content’ tab and click ‘Edit’. In the top right drop-down edit menu, choose ‘Presentation’. Under ‘Idle Timeout’ you will find two options, either select ‘No Idle Timeout’ or specify inactivity duration (minimum 2 minutes) before a user is logged out.

    Presentations page

  2. Through the activity list page using the presentation bulk operation.

    From the ‘Activities’ page in the ‘Content’ tab, check the courses you would like to select items from. Choose ‘Presentation’ from the bottom-left drop down menu then click on ‘Go’.

    Bulk operations

    In the ‘Presentation’ window, the first step is to select the type of learning item you would like to set the timer for. This may be any launch-able SCO item. The second step is to apply the feature. Again, you will find two options under ‘Idle Timeout’. You may either select ‘No Idle Timeout’ to disable it or specify inactivity duration (minimum 2 minutes) before a user is logged out.

Supported browsers

The following browsers support the idle timeout feature:

  • Google Chrome (latest)
  • Mozilla Firefox (latest)
  • Microsoft Edge (latest)
  • Safari (latest)
  • Internet Explorer 9+

We hope you can benefit from this feature. If you have any questions or comments, please contact us.