Recent News

Streamline Your SCORM Content using Storyline 2

Posted April 19, 2017 by Kinda Nehlawi

Welcome to our first post in this series! This post will guide you through the step-by-step process to streamline publish your content using Articulate Storyline 2 and get the most insight on your learner’s experience.


Who will benefit from this article?


Scenario A: you’re in the process of assessing authoring tools and started a free trial to see if Storyline meets your needs

Scenario B: you’ve already purchased a license for Articulate Storyline, you need to figure out how you can publish content successfully.

Scenario C: you’re now in charge of authoring/updating/maintaining training courses for your company using Storyline, but have no solid experience with the tool.

Scenario D: you’ve used authoring tools before, maybe even this one, but need a refresher or simply more Firmwater - specific instructions.


If you relate with any of the above-mentioned scenarios, then this guide is for you.


Here are the steps you can take to ensure it runs smoothly and communicates all the right things to the Firmwater LMS:


Configuring the settings to publish for an LMS


1.     Once you’ve finished authoring your course, go to the Home tab and click Publish. A Publish window should pop up on your screen. Here’s where you can make all the necessary configurations.


2.     On your left-hand side, you’ll see a tab that says LMS, click on it as that is what you are going to publish for.


3.     Give your course a relevant Title and Description that you would like your users to see when logged into their LMS portal. A description can be very helpful in providing your learners with a brief overview of what the course is about and what its structure will be.


4.     In the Folder field, ensure that you are using the correct location you would like to store your package file in.


5.     Next, you will find the option to publish for HTML5 and Mobile devices. If you expect your learners to launch your course from devices beside their PC or laptop, you should check “Include HTML5 output”  


Note: Google Chrome browsers no longer support Flash so it’s always best to enable HTML5 output.


6.     We normally recommend that you leave the settings Properties as default however, if you want to change the quality of the video or images in your course, you can do so here.

7.     Now, let’s move on to Output Options. This part is essential when publishing as this is where you’ll be able to track as well as view reports on your learner’s progress. Here, you’ll need to select SCORM 2004 from the drop-down menu. 


Next, click on Reporting and Tracking to further edit how the Firmwater LMS and your content will communicate.


A.    Reporting


Again, ensure that SCORM 2004 is selected from the drop-down menu to the right of LMS. Your title and description can correspond to that of your main menu title and description. Giving your learners more information or tips about the course is always helpful.


The Identifier is a unique combination of characters to help the LMS recognize your content. Whenever you re-publish or want to update a course in the LMS, ensure that this Identifier code remains the same. This will allow the LMS to determine that you’re updating the content and not loading in new content.


Now, we move on to LMS Reporting. The LMS tracks both a completion status and a success status. You will find that you may choose from four different options. We recommend that you select either Passed/Incomplete

or Passed/Failed for optimal results.


B.    Tracking


For proper tracking to take place, you need to ensure this section is properly configured. You have two options: either track your learners progress based on how many slides they view, or track them based on their quiz results.


For Track using quiz result to be an available option, you will need have at least one quiz slide, or if you have multiple, a quiz result slide that determines the total score of quiz questions throughout the course should be created.


8.     You’re now ready to publish your content for the LMS. To do that, Click the Publish button and wait for the Publish Successful dialog box to appear. Under View Project, you’ll see the option to create a ZIP file for your course. Click on it. Now you have your course package available in ZIP format.


Tip: Our team highly recommends that you test your new content using your demo account before making it live for your learners to launch. This will help you determine areas that need improvement in your content and recognize if you missed a step during the configuration.

If you need more details about how you can access your demo account, please don’t hesitate to reach out to us.


To stay up-to-date on our latest tips and how-tos, follow us on Twitter @firmwater 


New Series: How to Publish SCORM Content

Posted March 31, 2017 by Kinda Nehlawi

Many of our customers start out with very little or no knowledge of how to publish SCORM content in order to reap the benefits of their Firmwater LMS. We previously spoke about the various authoring tools available for those of you who are looking to move towards online course delivery.

In many cases, training vendors, subject matter experts (SME), or anyone responsible for this transition, may find themselves using these alien tools for the very first time to bring their content to life. That’s why, we thought it was a good time for us to put together a series of posts to help you publish your courses using these tools. These weekly posts will act like mini tutorials to cover the basic steps necessary to ensure that your content runs smoothly on your Firmwater LMS. All posts will be available for download as a guide in pdf. format.

In this series, we will cover the latest versions of the following most commonly used tools:

  1. Articulate Storyline 2

  2. Adobe Captivate 9

  3. iSpring Suite 8.7

  4. Lectora Inspire

If you happen to use a different tool, please don’t hesitate to reach out to us and request more information. Otherwise, stay tuned for our upcoming posts on how to publish SCORM content.

New: Card View of Course Library

Posted March 22, 2017 by Kinda Nehlawi

For those of you who offer their users a self-registration option, we recently added a new option for viewing the Firmwater LMS course library - Cards with Images. We’re very excited to introduce this new feature as it will enhance your end users’ experience making it easier for them to select their courses.

Here is what your course library can now look like:


Looks much better, right? In order to enable this feature, first, you will need to upload images for each of the courses in your library, here’s how:

Select the course from the activities list and click on Edit. At the bottom of that page, you should see the option to upload an image.

AddAnImage.png Now, to make that visible in the course library:

  1. Go to your Configuration tab. Select Course Library from the right-hand side menu.
  2. Under Layout > Show Library As > select Cards with images.

Tip: You can go one step further and categorize your courses based on the type of item they are. You can do so by indicating which tags you would like to use to filter them.

If you have any questions or comments about this new feature, please don’t hesitate to get in touch.

New: Group Manager Role

Posted March 10, 2017 by Kinda Nehlawi

In an effort to make managing your online courses easier than ever, we have added a new user role, the Group Manager, tailored for those who sell courses online in mind. 

How it works

Once a purchase for multiple seats is made in Shopify, the purchaser automatically gets assigned the Group Manager role in the LMS.

When signed in, a Group Manager’s main page is the Home page. 



As a Group Manager, you can:

1.    Assign seats to participants via a new Home page
2.    Assign seats to yourself - select assign seat to me
3.    View available participants and remaining seats
4.    Manage users in each course

5.    Run and export reports on these specific users

6.   View invitations sent, the date they were sent, e-mail address they were sent to and their status. Simply click on View Invitations Sent


7.  Revoke or resend invitations. Simply check-off the invitation and select an action, then click on ‘Go’



Please note: once an invitation is accepted, you can no longer revoke or re-send the invitation. You will notice that it will appear greyed out. 


We sincerely hope this makes your purchased seat management easier. If you have any questions or comments about this new feature, please don’t hesitate to get in touch.